The terms “we” and “us” refers to the Company and its affiliates, and the term “you” refers to you, the user of the website.
This policy covers how we treat your information (including personal information) that we collect and receive, including information related to your visit or use (including past visits or use) of our websites, emails, platforms, mobile sites, applications, other products and/or services (“Site”).
You should read this policy before using the Site. By using or accessing the Site, or any part of it, you agree and acknowledge that you have read and understood the policy and consent to the collection, use and disclosure of your information as described in this policy. You should not use or access the Site, or any part of it, if you do not agree with any portion of this Policy.
When you use the Site or register with us or are registered with us through a Service Provider (as defined in the Terms of Service, you will provide us with information including, without limitation, your demographic information, your transaction information, your Content (as defined in the Terms of Service) and your personal information. Further, during your access and use of the Site, we may learn and collect additional information from and about you.
Personal information is information about you that is personally identifiable like your name, address, email address, phone number, gender, age, billing or credit card information and that is not otherwise publicly available. The term information shall include personal information.
When you use the Site, we may also collect and store additional information which may or may not be personally identifying to you or identifiable with other information collected. Such information includes, without limitation, your internet protocol address, browser types, domain name, type of operating system and other statistical data involving your use of the Site and/or our services. This information is collected passively using various technologies or may be provided by you through communications with us.
For security purposes and to ensure the availability of the Site, we also use software programs and tools to monitor network traffic, to identify unauthorised attempts to upload or change information, or otherwise cause damage to the Site.
We may also collect information when you interact with our customer service in order to assist you and to improve the operation of the Site.
The information that we collect is used to contact you, to administer your accounts, for research, and to improve the quality and your experience of the Site and develop our present and future products and services and provide information of these products and services to you. We will not sell, share or disclose your information with any third party without your consent, except as provided for in this policy. We may disclose your information to service providers who may require such information for the provisions of services selected by you.
We reserve the right to send you certain communications relating to the Site, such as service announcements, administrative messages and information regarding existing and new services, without offering you the opportunity to opt out of receiving them.
You may also provide us with access to information which is already publicly available, or becomes publicly available to us in the future. Further, we may also access information about you from third parties independent of your use of the Site. You understand and acknowledge that any such information we may collect cannot be accorded the protections of this policy.
This policy does not apply to the practices of other entities that we do not own or control, or to people that we do not employ or manage.
We shall store all information in accordance with standard market practices relating to storage of information and this may involve storage in servers and databases owned and maintained by us and/or our affiliates, agents or service providers. We may also retain the information once the purpose for which it is collected has been completed and the same may be retained and/or destroyed in accordance with standard market practices applicable to similar businesses.
Your information that is provided to us or collected by us shall be protected in accordance with standard market practices applicable to similar businesses in India.
You have a right to access, modify or correct any information provided to us by the use of the Site. If you update, modify or correct your information, we may continue to keep copies of your information prior to such update, modification or correction for uses provided for in this policy. You can request internal deletion of your prior information at any time by requesting us with specific details of the information that you wish to delete, and we shall endeavour to respond to your request in a timely manner.
We may also use your information collected to create aggregate anonymised data. We shall ensure that such anonymised data will not be directly identifiable to you or to the information shared with us. By using this Site, you provide us the right to use your information to create anonymised data and use it for our business purposes.
This policy may also be modified by the terms and conditions of the specific product or service of the Site that you are using. We request you to check the applicable terms and conditions of the Site to ascertain if any additional considerations are involved with regard to your information.
If you have questions, suggestions, or require to contact us as per this policy, or wish to make a complaint, please complete a feedback form or you can contact us at: firstname.lastname@example.org
Last updated: 18/02/2020
© 2020 Brainvalley Software Private Ltd. All rights reserved.